Your Moving Questions, Answered

It rides on how much you have and how the access looks, but local jobs start at $149/hr for two movers and a truck, and here is the part people like: stairs and long carries are baked into the flat number, so no per-flight add-ons. You get an itemized written price before we start. Out-of-town moves go by weight and miles.

No. This is San Francisco, walk-ups and half-block carries are just Tuesday, so we build them into your flat number up front. You will not get a per-flight or long-carry surcharge sprung on you at the end.

When we clock in at your door, and after the first hour it is billed by the minute, so ten minutes of work never costs you a rounded-up hour. We give you the crew rate and how travel time works before anyone lifts a box.

Not at all, that is most of the city. We bring the crew and dollies for it, and since stairs already sit inside your flat price, a walk-up does not cost you a cent extra at the curb.

A small refundable one holds your slot and comes off the final total. Cancel two days out and it is back in full. All of it is in writing the moment you book, nothing held over your head.

After the job is done, not before. Cards, check, or cash, and you okay the final total on site before the crew rolls out.

Nope, and it never lands on the bill. If the crew earned it, folks around the city usually leave 10 to 15 percent to split, cash or card, but that is your call every time.

Hazmat stays home, propane, paint, solvents, ammo, plus perishables, houseplants, and pets. Flag anything oversized or high-value when you book so we send the right crew and gear.

Yes. Bay Haul Moving holds California household-goods carrier authority and full insurance, and every job runs with our own crew start to finish, no broker in the middle. Ask us for the authority and coverage details and we will lay out valuation before you book.

Wrap and pads make it rare, but if it happens we document it right there and open the claim the same day. Before the move we explain basic versus full-value coverage so you already know how a claim runs.

A week or two covers most local moves. Summer and the last few days of the month go quick, so give three to four weeks then. Same-week slots open up a lot, though, always worth a call.

We take care of it. For tight blocks we pull a temporary no-parking permit from the SFMTA a few days ahead, and for towers we book the freight elevator and file the building COI, so nobody is circling for a spot when the truck shows up.

Yes, with movers trained for exactly that. Uprights, grands, gun safes, antiques, and art get the right board, straps, and padding, plus a custom crate when a piece calls for one.

All of it or just the breakables, your call. We bring real boxes, paper, and wrap, label everything by room, and we can unpack on the far end too.

Yep, we run it ourselves, one truck and one crew from your door to the destination. Nothing gets brokered or reloaded into a stranger’s trailer, and you get a delivery window you can build a week around.

Yep. Clean, secure, short or long-term, every item on an inventory, and we move it in and back out so you are not renting a truck twice.

Sure. Give us 48 hours and the deposit is refunded in full. Every cancellation term is spelled out in your booking, so there is nothing to guess at.